Print this page

Remote Support

If you require assistance via Remote Support you will need to download a small application to your PC.

When requested just follow the instructions below.

Zolved is not responsible for any problems caused from you allowing remote access to your computer. Please be careful with whom you share your computer.

This only works on Windows Computers right now.

download free remote control Install
 
  Run "Zolved Remote Control.exe"
Run_rc_server
free remote control Share
Rc_server
  • Choose the closest Zolved server to connect to.
  • Choose what level of access you want to give to your friend.
  • Ensure your friend has downloaded the viewer and is ready to view your computer
  • Tell your friend the secret PIN number
  • Press the button "Share my PC"
  • Note the Zolved icon in your systray. You may right-click on that at any time and choose "Close" to end the session.


Previous page: Computers
Next page: Broadband Speedtest


SPARKS i.t. provides PC support to home and small businesses in and around Orpington, Kent
and the London Borough of Bromley
.
   
Telephone: 01689 851441